At dotbox, we pride ourselves on building rich eCommerce sites and simultaneously providing an engaging social experience. If there is one thing that we learned at Social Media Week 2012, it is that Social Commerce practices must consistently develop with the ever-shifting market place. Staying ahead of the curve is the name of the game.
Word of Mouth is Tops
I attended a seminar discussing the future of Social Commerce on Wednesday. Depending on your industry and where importance lies for your brand, the social tactic can drastically change from client to client. However, one fact remains consistent: word of mouth is the top influencer for consumers. We trust our friends and loved ones to not deceive us, a referral that will always have the highest “conversion rate.” So what can a brand do to enhance their social experience?
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